Laying instructions for Zahna-Fliesen

Introduction

Even though our tiles meet very high quality standards, a professional installation is just as necessary as the product itself if you want a flawless floor covering.

Planning

After selecting colours and patterns, the laying must be planned. This should always be done together with the tiling contractor. Many dealers in Germany use the visualisation tool VISOFT and can prepare a laying plan for your project. On request we also offer a visualisation service. Please ask your dealer for details.

Preparation

The tiler must ensure that the floor / screed is as even as possible. Depending on the substrate, the area must be prepared correctly.

Outdoor use

Our tiles are frost-resistant. Please note, however, that laying tiles outdoors requires special building chemistry and drainage systems.

Installation

We strongly recommend having our tiles laid only by professional tilers. The material must be checked carefully before laying. Tiles from several boxes and pallets must be mixed. Tiles of different shades must not be laid together. If different calibers are laid together (for example runners and corners), start by aligning the tiles with the largest caliber to the minimum joint width.

Then align the smaller calibers along the large-caliber tiles to obtain even spacing between them.

We recommend a minimum joint width of 2 mm.

Size variation

The actual size of the tiles can vary slightly from the nominal sizes and from one colour to another. This is due to the natural pigments used in production and to the individual reaction during firing. An experienced tiler knows this. When ordering more than one colour, or different articles, a wider joint is needed to even out size differences.

Sealing / impregnation

Zahna-Fliesen are finished during firing with our patented “Kerasiegel” system. The tiles should not be impregnated or sealed afterwards.

Cleaning

See cleaning and care instructions

Limitation of liability

Zahna-Fliesen accepts no responsibility for the laying. In the event of a complaint, it should refer to the tiles themselves. Zahna-Fliesen will inspect the case. Our liability is limited either to replacing the defective tiles or to refunding the product cost, and does not cover consequential damage. Complaints should be reported within a reasonable time after receipt of the goods. The tiles must be inspected before laying. Complaints cannot be considered after laying. Installation constitutes acceptance of the quality, colour, size and surface of the tiles. Please note that we give no express or implied warranties for wear resistance or maintenance procedures. It is essential to follow the manufacturer’s instructions for all additional products used before, during and after installation.

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